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Technical Support Area
Domain Names
  • How do I update my Domain Name information? This lets you change domain name servers, or modify the contacts for your domain. Click Here

  • How do I get a Registry Key for one of my domains? If your name was registered by us with a registrar other than Network Solutions, you would have a registry key allowing you to make changes to your records. Click Here

  • How do I get all of my Registry Keys for all of my domains? If your name was registered by us with someone with a registrar other than Network Solutions, you would have a registry key allowing you to make changes to your records. Click Here

  • What are our Terms of Services?
    Click here to review the Terms of Service.
Email Services
  • How do I request email accounts for my domain? Email accounts are included with all of our hosting packages. You can review those plans here. After you order hosting, you can send an email to support (see our contact page). Indicate your domain name & the accounts you want, and we take care of the rest!

  • How do I configure my email accounts? Click Here

  • Which email program do you recommend? Eudora 5.1 - it's free!

Web Hosting Services
  • Where do I start? Let us provide you with some general information on setting up and maintaining your site...

  • How do I use CGI and Perl? CGI & Perl are used as scripting languages for things like hit counters, guest books and shopping carts. Most people don't use this... it is really for programmers. Click Here

  • I want to use FTP to upload my files. Using an FTP utility is an easy way to upload your web pages, images, sounds, video, etc... to your website. While many HTML design programs will publish for you, this gives you bit more control. Click Here

  • I don't know which HTML editors to use. What are my options? Can they publish to my web site for me? Our favorites are Net Objects Fusion and Dreamweaver. Click Here

  • I want to use FrontPage 98 or FrontPage 2000. What do I need to know? What special problems may I run into? Click Here